Knowledge center
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Overview

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astra app

astra is the gateway for players to the web3 world, empowering you to own, manage, and earn game assets that enhance your gameplay experience.
The astra app is built for players – it includes a web3 wallet that’s integrated directly into your favorite games and access to the astra marketplace for buying and selling game assets with other players.

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astra coins

astra coin is a virtual token built to use in a multi-infrastructure supported ecosystem. astra coins are used within the astra marketplace and you can withdraw them as actual cash.

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Game assets

Game assets are unique items that you actually own. Each game asset has special characteristics and attributes, including customizations like skins and clothing, or items like equipment and avatars. Your favorite games can support these owned game assets and represent them in various forms to enhance your game play.

Getting started – Your astra flow

Setting up your account

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Download astra app

astra is available on the App Store for iOS users or Play Store for Android users. Simply open the store, search for astra, and install it on your device.

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Register or log in to astra

Register to the astra app by logging in with your preferred social provider – Google, Facebook, Apple, or Discord. Once your login is successful, astra will quickly create your wallet for you.

Just remember: Your login method is a unique signature that defines your wallet, so don’t forget it. In case you already registered to the astra app through a supported game, just sign in with the same email address and social method initially used.

Managing and earning rewards

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Get astra coins

You can purchase astra coins within the app. Here’s how:
– Click on the Load button
– Select your desired package
– Pay easily using Google or as an Apple in-app purchase

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Earn astra coins for free

Complete simple tasks to earn astra coins. Enter the Discover tab to explore the list of games, then choose a game and follow the instructions to complete its task and get a reward. Once you finish, you’ll automatically earn astra coins!

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Check task progress

Every time you start a new task, you’ll see its progress within the In progress sub tab of the Discover tab. Here you can keep track of all of your tasks that are in progress and view the tasks you completed.

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Manage your game assets

All of your owned game assets will be in the Wallet tab for you to view, explore, and confirm which games you can use them in. You can collect game assets by playing games, receiving them from friends, or trading them on the marketplace. Keep track of your assets transactions in the Activity screen.

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Confirm asset earned in a game

Any asset you receive is stored in your Wallet. Remember that sending and rewarding assets may take some time – astra wallet will notify you when the transaction is complete and the asset is officially you

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See your wallet activity history

Castra keeps a record of your wallet activity, which you can view on the Activity sub tab. Any action you perform or are involved with will be recorded here, including rewards, astra coin transactions, asset movement, marketplace trading, and verification status.

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Withdraw astra coins

You can cash out astra coins earned from asset sales or rewards for real money via PayPal.

Click on the Withdraw to cash button, insert your desired payout amount, and click continue. Select how you’d like to receive the funds then approve to initiate the withdrawal – please note it may take some time to process the request.

Having problems? Let us help

FAQs

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Problems logging into an astra account

Signing into astra requires a social login through Google, Facebook, Apple, or Discord. If you have issues logging in through the social login, make sure your account setup is correct. For any issues, contact the social login service provider.

If you logged in successfully to astra and can’t see your game assets and/or coins, please make sure that you log in with the same email address you used when first registering.

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Logged into the astra app but can’t see assets/coins

1. Try logging in with a different email or social platform. Please make sure you’re connected to the right account using your original registration method and email.

2. It’s possible you listed an asset for sale or sent it to a different wallet. Take a look at your transaction history inside the Activity tab to confirm if your assets were sold or sent.

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Missing reward after finishing a task

1. Enter the Discover tab, then go to the In-Progress tab
2. Click on the task you’re having trouble with and click on Missing astra coins
3. Follow the instructions to contact the support team

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Unable to withdraw astra coins

There are some prerequisites to withdraw astra coins to FIAT. First, make sure that your astra coins are available to withdraw. Only astra coins you received from asset sales or rewards will be available to withdraw. Second, note that there’s a minimum amount of 10K astra coins needed to conduct a withdrawal. Please note, a withdrawal can take a few days to process. You can check the payout status in the Activity tab.

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If you have any additional questions or issues, contact us using the form below.

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